Privacy Policy

At Pushpalata, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, place an order, or interact with our services.

By accessing our website or purchasing products from Pushpalata, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Billing and Shipping Address
• Order and Purchase History

Technical Information

• IP Address
• Browser Type and Device Information
• Website Usage Data
• Cookies and Tracking Technologies

Optional Information

• Product Preferences
• Reviews and Feedback
• Marketing Communication Preferences

How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Provide customer support and assistance.
• Improve our website, products, and services.
• Send order confirmations, shipping updates, and important notifications.
• Inform you about new arrivals, promotions, discounts, and special offers.
• Prevent fraudulent transactions and ensure website security.
• Comply with legal and regulatory requirements.

Information Sharing and Disclosure

Pushpalata does not sell, rent, or trade your personal information to third parties.

We may share your information with:

• Payment processing partners.
• Shipping and logistics providers.
• Technology and hosting service providers.
• Legal authorities when required by applicable laws.
• Professional advisors such as auditors and consultants.

All third-party service providers are required to maintain the confidentiality and security of your information.

Payment Security

For your security, Pushpalata does not store credit card, debit card, UPI PIN, net banking passwords, or other sensitive payment information on our servers.

Payments are processed through trusted and secure payment gateways that comply with industry security standards.

Cookies Policy

Our website uses cookies to enhance your browsing experience and improve website functionality.

Cookies help us:

• Remember your preferences.
• Analyze website traffic and performance.
• Improve user experience.
• Provide personalized content and offers.

You may disable cookies through your browser settings; however, certain website features may not function properly.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to use commercially acceptable methods to protect your data, no online transmission or storage system can be guaranteed to be 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information where legally permissible.
• Withdraw consent for marketing communications.
• Request details regarding how your data is processed.

To exercise any of these rights, please contact us using the details provided below.

Data Retention

We retain your information only for as long as necessary to:

• Fulfill orders and provide services.
• Meet legal, accounting, and regulatory obligations.
• Resolve disputes and enforce agreements.

After the retention period expires, your information will be securely deleted or anonymized.

Third-Party Links

Our website may contain links to external websites. Pushpalata is not responsible for the privacy practices, policies, or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

Children’s Privacy

Our products and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Policy Updates

Pushpalata reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Pushpalata

Website: https://pushpalata.co.in

Email: support@pushpalata.co.in

Phone: +91 XXXXX XXXXX

We will make every reasonable effort to respond to your queries promptly and effectively.